Click on the tabs below to see more details about the best ways to contact us..
You can use the widget at the bottom left corner of the website to find answers to a lot of common questions, and also to contact us. If you send us a message, please be sure to enter your name and email address when you're done so you are sure to get a reply.
Send a text message to 424-264-2080 and we'll get back to you. We'll respond pretty quickly during business hours, and might get back to you outside of business hours as well. If we're not busy cooking dinner or putting kids to bed!
Give us a call at 800-793-9039.
By listening to and navigating through the menu, you can get a number of questions answered.
Leave a Message
Once the recording begins, dial 100# to leave a message. We'll reply within 24-48, not including weekends.
Talk to a Human
You're old school and like to actually talk to people, cool! You can dial 200# to reach a customer service representative. Someone should be available Monday through Friday from 9am to 4pm Pacific.
If you have a problem with a shipment (hasn't arrived, missing or damaged items, etc), you can dial 300# to reach the shipping department Tuesday through Thursday from 9am to 3pm Pacific.
Or you can send us a message by filling out this form. If this is regarding a specific order, please include the order ID number if you have it.